Chamber Max FAQs
The questions we hear most from chamber directors, boards and volunteers. If yours is not answered here, call us — the phone is answered by a person in Rochester.
Questions chambers ask us first
If yours is not here, call the office in Rochester and ask. You will reach a person.
585-981-8463-
Every website is custom designed and custom quoted, so the design work is priced around what your chamber actually needs. The platform underneath it starts at $40.00 a month on CMS Max: Lite, $70.00 on Pro and $150.00 on Ultimate. Whichever you choose, you work with a real US-based account representative rather than a ticket queue.
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Yes. Every plan includes a 30-day free trial, so you can put the platform in front of your board before you commit to anything.
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A real design. Your chamber represents a community with its own identity, industries and priorities, and we collaborate with you throughout the design process rather than fitting you into a template that looks like every other chamber site in the country.
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Yes, and most of them do. Members edit their own profile pages in real time — photos, descriptions, hours, social links — without waiting on admin approval. If you would rather review changes first, you can turn on an optional approval workflow.
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Dues are collected on your own website through secure Stripe payment processing, with credit card and ACH accepted, recurring billing for annual memberships and automated renewal reminders by email. You can collect event fees and sponsorship payments the same way. PCI compliance management is included free.
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That is the point of building it this way. Pages are coded from the ground up for search performance — clean HTML, proper heading hierarchy, structured data markup, optimized title tags and meta descriptions, an XML sitemap and robots.txt, and page speeds tuned for Core Web Vitals. Member profiles carry LocalBusiness schema so they can surface in local search.
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Chamber Max runs on SOC 2 compliant infrastructure with SSL encryption on every page, daily automated backups and role-based admin permissions for staff and volunteers. Pro adds SOC 2 Type 1 compliance and advanced DDoS protection.
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Yes. Privacy is per field, so a member can hide a phone number, an email address or a street address while keeping the rest of the listing visible. Anti-scraping protection and a contact form in place of a published email address keep member data out of the hands of spammers.
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Yes. Members can be bulk imported from spreadsheets, then organized into categories and membership tiers, with one-click featured placement for your top sponsors.
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A person in the United States. Support is 100% US-based and you keep the same account representative. Ultimate plans include an hour of dedicated support. You can also just call the office in Rochester at 585-981-8463.
Still have a question?
Ask it on the phone or send it over in a note. Either way you will hear back from a person, not a ticket queue.